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Civic Champions Scale-Up Evaluation

What if we said that leadership skills can be measured? And what if we said that government officials pay to attend our leadership program? One that lasts not just a day, week or even one month, but one year? It might seem that we have strayed far from toilets.

WaterSHED’s Civic Champions program works with commune councilors to approach sanitation as a non-partisan, leadership practice problem. Throughout cycles of training and learning by doing, participants discover new skills, develop implementation methods of newly acquired ideas, and deliver their results through presentations to their peers.

In our pilot we saw an extraordinary 400% increase in toilet sales. Since then, we have scaled it up significantly and implemented several design iterations (and WaterAid Cambodia also successfully replicated the program in Kampong Chhnang province).

A worry with scaling up was that the effectiveness could be reduced, especially when scaling up with a cascade training model. However, a recent evaluation of the scaled-up program confirmed that it not only had a significant effect on toilet sales, but that it was also sustained over time.

You can learn more about how the program worked and the factors that influenced the outcomes in the poster and slide deck.